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Terms of Use

These terms govern your use of this website. They are not the terms on which the Enquiry 360 software is licensed. That is the Product Terms & Governance, and the full End User Licence Agreement provided with an order form.

Last updated: 13 July 2026 Applies to: enquiry360.com & enquiry360.co.uk Governing law: England & Wales

On this page

  1. About these terms
  2. Who we are
  3. Acceptable use
  4. Intellectual property
  5. Accuracy of content
  6. Pricing information
  7. Links to other sites
  8. Availability
  9. Our liability
  10. Privacy
  11. Changes
  12. Law and jurisdiction
  13. Contact us

1. About these terms

By using this website you accept these terms. If you do not accept them, please do not use the site.

This is not the product licence

These terms cover the website. The Enquiry 360 platform (including the browser-based Power Apps experience, the AI Voice Agent and the AI Form Builder) is licensed to organisations under a separate agreement. See the Product Terms Licence.

2. Who we are

This site is operated by Maya Information Systems Ltd, a company registered in England and Wales, whose registered office is Prime Apartments, 483 Green Lanes, London, N13 4FG, United Kingdom. You can reach us at info@enquiry360.com.

3. Acceptable use

You may view, download and print content from this site for your own information and for evaluating our products. You must not:

  • use the site for any unlawful or fraudulent purpose;
  • attempt to gain unauthorised access to the site, its server, or any connected system;
  • introduce malware, or attempt any denial-of-service or similar attack;
  • scrape, harvest or systematically extract content from this site, whether by automated means or otherwise, without our written permission;
  • use any content from this site to train, fine-tune or otherwise develop any artificial-intelligence or machine-learning model or system, or make it available to a third party for that purpose;
  • copy, republish or redistribute our content commercially without our written permission;
  • remove or obscure any copyright or proprietary notice.

We may withdraw access to anyone who breaches these terms, and will report unlawful activity to the relevant authorities.

4. Intellectual property

All content on this site (text, design, graphics, logos, and the arrangement of them) is owned by or licensed to Maya Information Systems Ltd and is protected by intellectual property law. Enquiry 360® is a registered trade mark (UK trade mark no. UK00003630167), and the Enquiry 360 logo is a trade mark, of Maya Information Systems Ltd.

Except for the limited permission in section 3 to view, download and print content for your own information and for evaluating our products, nothing in these terms grants you any right or licence in or to any intellectual property owned by or licensed to us. All rights not expressly granted are reserved.

Microsoft, Azure, Dataverse, Power Apps, Power Platform, Microsoft 365 and related marks are trade marks of Microsoft Corporation. Other names may be trade marks of their respective owners. Our use of them does not imply endorsement.

Icons are provided under the Font Awesome Free licence (CC BY 4.0 / SIL OFL 1.1). Typefaces are used under the SIL Open Font Licence.

We expressly reserve all rights in the content of this site for the purposes of text and data mining, including under Article 4(3) of Directive (EU) 2019/790. No licence is granted for text or data mining, web scraping, or the use of any content on this site to train or develop artificial-intelligence or machine-learning systems.

5. Accuracy of content

We take care to keep this site accurate and current, but it is provided for general information about our products. It is not advice, whether legal, regulatory, technical or otherwise, and you should not rely on it as the sole basis for a decision. Nothing here forms part of any contract unless it is expressly incorporated into one you have signed with us.

Statements about how the software behaves describe its design and its normal operation. Actual behaviour in your environment depends on how you configure it: see the Product Terms, particularly the sections on configuration accountability and the nature of AI output.

6. Pricing information

Prices shown on this site are indicative list prices in pounds sterling and exclude VAT. They may change without notice, do not constitute an offer, and do not include the Microsoft Azure consumption you pay directly to Microsoft. Your actual price is the one stated in your order form or quotation.

7. Links to other sites

Where we link to third-party sites (such as Microsoft AppSource), we do so for information. We do not control them and accept no responsibility for their content or their handling of your data.

8. Availability

We do not guarantee that the site will always be available or uninterrupted. We may suspend, withdraw or change any part of it without notice.

9. Our liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot lawfully be limited or excluded.

Subject to that, and to the extent permitted by law: we exclude all implied conditions, warranties and representations relating to this site; and we will not be liable for any loss of profits, sales, business or revenue, loss of data, business interruption, loss of anticipated savings, or any indirect or consequential loss arising from your use of, or inability to use, this site or any content on it.

Liability arising under the Product Terms or any contract between us is governed by that agreement, not by these website terms.

10. Privacy

We handle personal data as described in our Privacy Notice. This site sets no cookies and makes no third-party requests. See the Cookie Notice.

11. Changes to these terms

We may amend these terms from time to time. The "last updated" date above always shows the current version; please check it when you visit.

12. Law and jurisdiction

These terms, and any dispute arising out of them or their subject matter, are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction, save that if you are a consumer resident elsewhere in the UK, you may also bring proceedings in your own jurisdiction.

13. Contact us

Maya Information Systems Ltd
Prime Apartments, 483 Green Lanes, London, N13 4FG, United Kingdom
info@enquiry360.com

Related documents

Product TermsHow the product behaves, and who is responsible for what Privacy NoticeWhat we do and don't hold about you Cookie NoticeWhat this site stores in your browser (nothing)
Who it is for Enterprise For contact centres Awaab’s Law Where your data lives Languages Compare with an answering service Replacing D365 Dialogs vs Copilot Studio For clinics For trades For law firms For tutors
Available on Microsoft AppSource

© 2026 Maya Information Systems Ltd. All rights reserved.

Privacy Notice Terms of Use Cookie Notice Product Terms

Maya Information Systems Ltd is a company registered in England and Wales, company number 09055019. Registered office: Prime Apartments, 483 Green Lanes, London, N13 4FG, United Kingdom.